We Ship Monday – Thursday. Orders placed AFTER 12:00 pm CST on a Thursday will be processed the following Monday as we do not ship Friday, Saturday, or Sunday.
Shipping days: Monday–Thursday
Carrier pickup: UPS by 3:00 pm CST
Local Pickup (By Appointment Only)
- Local Pickup is available Monday–Thursday by Appointment Only.
- Once your order is ready, you’ll receive an email inviting you to schedule a pickup time Monday–Thursday.
- Upon arrival, simply Ring the Doorbell, and we’ll personally hand you your order at the door with a smile.
- Please note that Alexa Pulitzer is NOT a Retail Storefront. We are a working design studio and fulfillment office.
Stocked Items
- For fastest delivery, we recommend ordering stocked items separately from personalized items.
- Ship within 1–3 business days during peak sale and holiday periods.
Personalized “Create-Your-Own” Items
- Ship in approximately 14 business days.
- Please place personalized products on a separate order from stocked items whenever possible.
Orders with Both Stocked + Personalized Items (we do not recommend)
If your order includes both stocked items and personalized “Create-Your-Own” items (such as stationery, labels or pads), we will hold the entire order and ship it together after the 14-business day production window so your made-to-order pieces can be completed.
Backorders
If a stocked item is on backorder or sold out, we’ll notify you by email with options and next steps.
Shipping Methods
- UPS Ground
- UPS 2nd Day Air
- UPS Next Day Air
- DHL for international orders
Tracking (UPS or DHL) will be emailed as soon as your order ships. Choose your shipping carefully as during the busy holiday season, carriers will experience delays which are beyond our control.
Contact
📧 sales@alexapulitzer.com
📞 504.766.6201
Thank you so much for your business and for helping to keep the lost art of letter writing and communicating with pen and paper alive.
Warmly,
ALEXA PULITZER
#cultivateconnections